FAQ

Frequently Asked Questions (FAQ)

1. Are Ulyapoch pet toys safe for my dog?
Yes! All our toys are made from non-toxic, pet-safe materials designed to be durable and gentle on teeth and gums.

2. What sizes are available for your toys?
Our toys come in multiple sizes suitable for small, medium, and large dogs. Please check the product description for exact measurements.

3. Can these toys help with my dog’s chewing habits?
Absolutely! Many of our toys are designed as chew toys to help relieve boredom, reduce destructive chewing, and promote dental health.

4. How do I clean the toys?
Most of our toys can be cleaned with warm water and mild soap. For squeaky or ETPU toys, rinse thoroughly and air dry before next use.

5. Do you offer international shipping?
Currently, we ship primarily within the United States. Please contact us if you have special shipping requests.

6. What if my dog destroys the toy quickly?
Our toys are designed to be durable, but no toy is indestructible. If you experience issues, please contact our support team for guidance or replacement options.

7. How long does shipping take?
Orders are typically processed within 1–2 business days. Shipping times vary based on location, usually 3–7 business days within the U.S.

8. Can I return a toy if my dog doesn’t like it?
Yes! We offer a hassle-free return policy within 30 days of purchase. Please contact our support team for instructions.